Monday, October 13, 2008

Like Pulling teeth


Usually when people bring up places they hate to go to or people they hate to see it involves Dental or Doctor offices.  Yesterday I realized what trumps both of those, and that is phone stores.  I went into Verizon Wireless yesterday to buy a new phone and I left 2 hours later.  All I wanted was to buy a new phone and leave, but they had to make it far more complicated from what their job entails.  First off there were more employees then customers and I waited for 20 minutes to get help.  Maybe its because I am younger, I feel like older people get helped first because the employee thinks they will make more money off the older person.  Anyways, I finally got some help from a goofy looking man who barely spoke english.  I told him what I wanted, he asked me for my number etc.  Since I was linked to my fathers account I had to call him before I could make a purchase.  Of course he was out of town so i had to wait for 20 minutes for him to call back.  When he finally did, but the man helping me already moved on to someone else.  So once again I had to wait for help.  I finally received help from another interesting character.  I told him what I wanted and then he tried to sell me on 10 different accessories which i didn't need.   After i told him no for the 9th time, we began the buying process.  Since my father was paying for it, I called him and asked for the credit card #, the guy then told me that they dont take credit cards over the phone... this is when i kinda went crazy because i had to wait another 10 minutes for my father to wire over money into my account.  Long story short I was there for another 45 minutes signing papers and receipts.  The best part about this story is that when I got home the phone didnt even work properly.  They probably do that so that you buy more accessories.  At least at the dentist they are doing a service for you, at the phone store they waste your time trying to sell you unnecessary items. 

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