Usually when people bring up places they hate to go to or people they hate to see it involves Dental or Doctor offices. Yesterday I realized what trumps both of those, and that is phone stores. I went into Verizon Wireless yesterday to buy a new phone and I left 2 hours later. All I wanted was to buy a new phone and leave, but they had to make it far more complicated from what their job entails. First off there were more employees then customers and I waited for 20 minutes to get help. Maybe its because I am younger, I feel like older people get helped first because the employee thinks they will make more money off the older person. Anyways, I finally got some help from a goofy looking man who barely spoke english. I told him what I wanted, he asked me for my number etc. Since I was linked to my fathers account I had to call him before I could make a purchase. Of course he was out of town so i had to wait for 20 minutes for him to call back. When he finally did, but the man helping me already moved on to someone else. So once again I had to wait for help. I finally received help from another interesting character. I told him what I wanted and then he tried to sell me on 10 different accessories which i didn't need. After i told him no for the 9th time, we began the buying process. Since my father was paying for it, I called him and asked for the credit card #, the guy then told me that they dont take credit cards over the phone... this is when i kinda went crazy because i had to wait another 10 minutes for my father to wire over money into my account. Long story short I was there for another 45 minutes signing papers and receipts. The best part about this story is that when I got home the phone didnt even work properly. They probably do that so that you buy more accessories. At least at the dentist they are doing a service for you, at the phone store they waste your time trying to sell you unnecessary items.
Monday, October 13, 2008
Like Pulling teeth
Usually when people bring up places they hate to go to or people they hate to see it involves Dental or Doctor offices. Yesterday I realized what trumps both of those, and that is phone stores. I went into Verizon Wireless yesterday to buy a new phone and I left 2 hours later. All I wanted was to buy a new phone and leave, but they had to make it far more complicated from what their job entails. First off there were more employees then customers and I waited for 20 minutes to get help. Maybe its because I am younger, I feel like older people get helped first because the employee thinks they will make more money off the older person. Anyways, I finally got some help from a goofy looking man who barely spoke english. I told him what I wanted, he asked me for my number etc. Since I was linked to my fathers account I had to call him before I could make a purchase. Of course he was out of town so i had to wait for 20 minutes for him to call back. When he finally did, but the man helping me already moved on to someone else. So once again I had to wait for help. I finally received help from another interesting character. I told him what I wanted and then he tried to sell me on 10 different accessories which i didn't need. After i told him no for the 9th time, we began the buying process. Since my father was paying for it, I called him and asked for the credit card #, the guy then told me that they dont take credit cards over the phone... this is when i kinda went crazy because i had to wait another 10 minutes for my father to wire over money into my account. Long story short I was there for another 45 minutes signing papers and receipts. The best part about this story is that when I got home the phone didnt even work properly. They probably do that so that you buy more accessories. At least at the dentist they are doing a service for you, at the phone store they waste your time trying to sell you unnecessary items.
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